Year Company Transaction Place
---------- -------------------- ------------------------- ----------
1978 Teleperformance founded France
1979 Sykes Sykes technical writing group USA
starts information services
1980s
-----
1980 SPi
Global founded (by PLDT) Philippines
1982 TeleTech founded USA
1988 Innodata
(BPO) founded USA
1989 Accenture founded Ireland
1990s
-----
1992 Sykes enters customer support
business USA
1992 Aegis founded (by Essar, an Indian USA
multinational conglomerate)
1996 Qualfon founded ?
1998 People
Support founded USA
1998 Convergys founded USA
1999 eTelecare founded Philippines
2000s
-----
2002 ePerformax founded Philippines
2007 Stream
Global Services founded (as Global BPO
Services) USA
2008 Aegis
and People Support - Aegis USA
merged with and later
acquired
People Support
-
thus,
People Support ceases
-
and
there will only be Aegis
2009 Stream
and eTelecare Stream acquired
e-Telecare
2014 Convergys and Stream Convergys acquired Stream
2014 Teleperformance
and Aegis Teleperformance acquired Aegis
